Dushechka Samaraweera
- Total activity 24
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
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Activity overview
Latest activity by Dushechka Samaraweera-
Dushechka Samaraweera created a post,
What are you doing to make your packaging more sustainable?
In 2020, we launched a more sustainable shipping satchel, which means that all orders sent from THE Madisons Fulfillment Center are now using satchels made of 100% post-consumer plastic waste a.k.a...
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Dushechka Samaraweera created a post,
I’m moving to an apartment Get your electricity and hot water needs sorted with ease.
1. Understand centralised electricityLearn about what it means to move to an apartment where we supply the building’s energy. This is commonly referred to as an ‘embedded network’.
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Dushechka Samaraweera created an article,
Concessions and rebates
The estimated prices you see with each electricity or natural gas plan don't include any concessions or rebates that may apply to you. You can add these in yourself, either when you sign up or in M...
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Dushechka Samaraweera created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Dushechka Samaraweera created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Dushechka Samaraweera created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Dushechka Samaraweera created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Dushechka Samaraweera created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Dushechka Samaraweera created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Dushechka Samaraweera created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more